Baner
 

 

 

Technology in Tourism

 

 

E-Learning Training Courses Developed and Introduced in the Framework of the TEMPUS Project 158739-TEMPUS-1-2009-1-DE-JPHES WeNeT

 

Name of Higher Education Institution:

Kyiv  University of Tourism, Economics and Law (Kyiv, Ukraine)

 

 

Date of introduction of the module/course

December 2011

 

 

Internet address of the module/course

http://wenet.kutep.ua/

Guest Entrance:

Registration for the site

User Name:

-

Password:

-

DESCRIPTION OF THE MODULE

TITLE OF THE MODULE

Code

Technology in Tourism

 

Teacher(s)

Department

Coordinating: Irina Minich
Others: Ludmila Gribova

Faculty of tourism, hotel and restaurant business

 

Study cycle

Level of the module

Type of the module

 

On the basis of Bachelor's and Master’s

Training

Form of delivery

Duration

Langage(s)

Distant

72 hours

Ukrainian

Prerequisites

Prerequisites: Registration for the site

Co-requisites (if necessary): ID

 

Credits of the module

Total student workload

Contact hours

Individual work hours

2 credits

72 hours

46 hours (on line)

26 hours

Aim of the module (course unit): competences foreseeen by the study programme

  • Theoretical aspects of tourism through examining its forms, types and kinds;
  • Familiarization with professional tourism terminology;
  • Studying functions of tourism and factors of its development;
  •  Discovering nature of basic, secondary and maintaining technological processes in tourism;
  • Familiarizing with systems of hotel classification in various countries, with check-in and allocation procedures in hotels;
  • Discovering categories of food service in tourism.

 

Learning outcomes of module (course unit)

Teaching/learning methods

Assessment methods

  • Knowledge:
  • Nature of tourism as a social and economic phenomenon:
  •  Definitions of basic tourism terms;
  • Specific features of tourism as a process and result;
  • Specific features of tourism as a sphere of population’s employment;
  • Specific features of tourism as a branch of economy.

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

  • Knowledge:
  • Natural, geographic, cultural, historical, economic and social functions of tourism;
  • Importance of demographic, political, legal, technological and ecological functions of tourism;

Skills:

  • Define effect of various factors (economical, political, social, etc.) upon development of tourism

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

  • Knowledge:
  • Basic classification systems in tourism;
  • Forms, kinds and types of tourism;
  • Characteristics of basic types of tourism depending on the purpose of travelling

Skills:

  • Use of tourism typology while designing tours.

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

  • Knowledge:
  • Structure of technology and its components;
  • Characteristics of basic, maintaining and auxiliary technological processes; 

Skills:

  • Structure the operation of travel company in accordance with technological components

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

5. Knowledge:

  • Structure of basic technology  of tourist service production;
  • Special features of designing tourist services;
  • Design documentation that accompanies tourist services production;
  • Specific features of arranging program of stay and service;
  • Basic principles of developing tourist itineraries.

Skills:

  • Compile package of design documentation of a new tourist product

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

  • Knowledge:
  • Techniques of forming a sales network;
  •  Market channels of promoting tourist product
  • Non-advertising methods of promoting tourist product

Skills:

  • Form personal sales network taking into account technological components

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

  • Knowledge:
  • Structure of basic technology of consuming tourist services;
  • Hospitality techniques;
  • Tourist procedures;
  • Techniques of after-sales service

Skills:

  • Compiling design documentation;
  • system of tourist services quality control.

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

  • Knowledge:
  • Forms, types and kinds of accommodation facilities;
  •  Classification of accommodation according to the level of comfort;
  •  Foreign experience of accommodation classification;
  • Technology of hotel services production

 Skills:

  • Determine the cost of accommodation considering check-out time;
  • Determine a list of additional services depending on the level of comfort.

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

  • Knowledge:
  • Categories of food service in tourism;
  • Types of menu for tourists;
  • Room service

Skills:

  • Determine a list of services depending on categories of tourist catering.

E-Learning,
Individual work

Quantitative methods of evaluation (in points)

Themes

Contact work hours

Time and tasks for individual work

Lectures

Consultations

Seminars

Practiacl work

Laboratory work

Placements

Total contact work

Individual work

Tasks

1. General notions of tourism. Terms and definitions

2

1

 

 

 

 

3

2

Tests

2. Functions of tourism and factors of its development

2

1

 

 

 

 

 

2

Tests

3. Classification of tourism

2

1

 

 

 

 

3

2

Tests

4.Notion of technology and technological processes

2

1

 

 

 

 

 

2

Tests

5. Basic technological process of tourist service production;

4

1

 

4

 

 

4

2

Tests

6. Basic technological process of  selling tourist services

2

1

 

 

 

 

2

2

Tests

7. Basic technological process of consuming tourist services;

2

1

 

 

 

 

2

2

Tests

8.Technology of accommodation services  

2

1

 

3

 

 

2

2

Tests

 9. Tourist categories of food service

2

1

 

 

 

 

 

2

Tests

The total control

 

 

 

 

 

 

2

 

Total tests

Total

20

9

 

7

 

 

18

18

 

Assessment strategy

Weight in %

Deadlines

Assessment criteria

Tests
Total tests

70
30

For 2 month after registration

60 - 100 points

Author

Year of issue

Title

No of periodical or volume

Place of printing. Printing house or intrenet link

Compulsory literature

Закон України

2003

Про туризм

 

rada.gov.ua

Бабарицька В.К., Малиновська О.Ю.

2004

Менеджмент туризму. Туроперейтинг

288 с.

К.: Альтерпрес

Любіцева О.О.

2005

Ринок туристичних послуг: геопросторові аспекти

436с.

К: Альтерпрес

Під. заг . ред. проф. В.К. Федорченка

 

Правове регулювання туристичної діяльності в Україні: Збірник нормативно-правових актів

640 с.

К.: Юрінком Інтер

Федорченко В.К., Мiнiч I. M .

2000

Туристський словник-довідник

160 с.

К.: Дніпро

За ред. проф. В.К. Федорченка; автори: Л.Г. Лук’янова, Т.Т.Дорошенко, І.М. Мініч.

2001

Уніфіковані технології готельних послуг

237 с.

К.: Вища школа

Additional literature

Зорин И.В., Квартальнов В.А.

1999

Туристский терминологический словарь: справочно-методическое пособие

664 с.

М.: Советский спорт

Котлер Ф., Боуэн Дж., Мейкенз Дж.

1998

Маркетинг. Гостеприимство и туризм: учебник для вузов

787 с

М.: ЮНИТИ

Ильина Е. Н.

2000

Туроперейтинг: организация деятельности

256 с.

М.: Финансы и статистика

Кусков А.С., Голубева В.JI.

2009

Туроперейтинг: учебник

400 с.

- М.: ФОРУМ

Чудновский, М.А.

2006

Информационные технологии управления в туризме

104 с.

М.: КНОРУС

Ушаков Д.С.

2005

Технолгии выeздного туризма

384 с.

Москва: ИКЦ «МарТ»; Ростов-н/Д: Издательский центр «МарТ»

 

 

 

E-Learning-Weiterbildungsnetzwerk im Tourismus (Belarus, Georgien und Ukraine)Украина 01010 г. Киев., ул. Суворова 1. тел. (044) - 280-99-51