Name of Higher Education Institution:

Donetsk Institute of Tourist Business (Donetsk, Ukraine)

Date of introduction of the module/course

September 2011

Internet address of the module/course

 http:// ditb.16mb.com      http://ditb.edu.ua

Guest Entrance:

Registration for the site

User Name:

-

Password:

-

TITLE OF THE MODULE

Code

TOURISM GUIDE

Teacher(s)

Department

Coordinating: Gennady Mishechkin
Others: Alla Kizilova

The Faculty of tourism

Study cycle

Level of the module

Type of the module

On the basis of Bachelor's and Master

Training

Form of delivery

Duration

Language(s)

Distance

72 hours

Russian, Ukrainian

Prerequisites

Prerequisites: Registration for the site

Co-requisites (if necessary): ID

Credits of the module

Total student workload

Contact hours

Individual work hours

2 credits

72 hours

2 hours

1 month

Aim of the module (course unit): competences foreseen by the study programme

- tourist business development skills by using distance learning methods;
- introduction to the theory, methodology, techniques and practices of the various approaches to the excursion material;
- the acquisition of relevant skills and abilities.

Learning outcomes of module (course unit)

Teaching/learning methods

Assessment methods

nature, content and definition of basic concepts Tourism guide;

E-Learning

Quantitative methods of evaluation (in points)

classification of the Tour;

E-Learning

Quantitative methods of evaluation (in points)

legal security management system in the Excursion;

E-Learning

Quantitative methods of evaluation (in points)

the work organizing process of the guide with excursionists;

E-Learning

Quantitative methods of evaluation (in points)

approaches to personnel Policy;

E-Learning

Quantitative methods of evaluation (in points)

theoretical foundations of economic management in the excursion field;

E-Learning

Quantitative methods of evaluation (in points)

manage the creation and implementation of tour services;

E-Learning

Quantitative methods of evaluation (in points)

to organize the work of a guide for customer service;

E-Learning

Quantitative methods of evaluation (in points)

to use the tools of personnel management, in particular, the means of material and immaterial incentives;

E-Learning

Quantitative methods of evaluation (in points)

to develop plans for excursions; be able to apply in practice the scientific basis of quality management services to the excursion, to use the knowledge and skills to optimize the economic processes and improve the efficiency of excursion activities.

E-Learning

Quantitative methods of evaluation (in points)

Themes

Contact work hours

Time and tasks for individual work

Lectures

Consultations

Seminars

Practiacl work

Laboratory work

Placements

Total contact work

Individual work

Tasks

1. Tourism guide as a science.

4

Tests

2. Tour and its essence.

8

Tests

3. The method of preparing a new tour.

12

Tests

4. Show - key element excursions.

8

Tests

5. The story place in tour.

8

Tests

6. Technique of guided tours.

8

Tests

7. Organization of tourists service.

8

Tests

8. Tour Guide - a central figure excursions.

8

Tests

9. The main features of some guided tours.

4

Tests

10. Sightseeing tour in Donetsk

4

Tests

72

Excursion

Assessment strategy

Weight in %

Deadlines

Assessment criteria

100%

2 month 
after the registration

of 60 to 100 points

Author

Year of issue

Title

No of periodical or volume

Place of printing. Printing house or intrenet link

Compulsory literature

Голубничая С.Н.

2003

Основи екскурсійної справи.

214 с.

Донецк: ДИТБ

Емельянов Б.В.

1998

Экскурсоведение.

224с.

М.: Советский спорт

Гитис С.А.

1998

Основи екскурсійної справи.

60с.

Донецк: ДИТБ

Квартальков В.А.

2002.

Туризм: история и современность в 2т.

512с.

М.: Финансы и статистика

Под ред. В.Ф. Горягина.

2001

Рекреационные зоны и туристко-экскурсионные маршруты Донецкой области «Мой Донбасс»

280с.

Донецк: ДИТБ

Под общ. ред. А.В. Кузьменко.

2003

Разрешите представить Донецк

89с.

Донецк: ДИТБ

Под общ. ред. А.В. Кузьменко.

2004

Разрешите представить Святогорск

128с.

Донецк: ДИТБ

Additional literature

Воронкова Л.П.

2004

История туризма и гостеприимства: Учеб. пособие.

304 с.

М.: ФАИР-ПРЕСС

Долженко Г.П.

2005

Экскурсионное дело: Учеб. пособие. (серия «Туризм и сервис»)

272 с.

Москва: ИКЦ «МарТ», Ростов и / Д: Издательский центр «МарТ»

Зорин И.В., Квартальнов В.А.

2000.

Энциклопедия туризма: Справочник.

М.: Финансы и статистика

Ильина Е.Н.

2003

Туроперейтинг: организация деятельности: Учебник.

256 с

М.: Финансы и статистика